For your convenience, we’ve outlined our delivery information to provide clarity on when to anticipate the arrival of your goods.
Free Delivery
Enjoy FREE NEXT DAY DELIVERY on orders exceeding £750*.
*Please note that heavy or bulky goods may incur an additional surcharge (refer to details below).
Regional Surcharges
Certain regions, including Scotland, Northern Ireland, and the rest of the UK, may have delivery surcharges. Details can be found below.
Orders Under £100
- Orders under £750 £25
Next Working Day Delivery Policy
We strive to deliver all orders placed before 3 pm (Mon-Thurs) the next working day. Orders placed after 3 pm, on Fridays, weekends, or bank holidays may take 1-3 days. Please note that delays may occur due to unforeseen circumstances beyond our control.
All delivery dates are approximate, and we are not liable for losses, damages, charges, or expenses resulting from any delays.
Heavy or Bulky Items Surcharge
For individual items over 13KG – 19.99KG or bulky items (over 1.2m), there will be a £3.50 surcharge per heavy item. Additional charges apply to heavier items.
Regional Delivery Surcharge*
Orders to certain regions will incur a surcharge, calculated at checkout. Please see below for details.
- Scotland – £2
- Remote Scottish Highlands – £10
- Northern Ireland – £25
- Ireland – £35
- Channel Islands – £35
- Isle of Man – £27
- Isle of Wight – £20
*Regional delivery surcharge areas may experience a 1-3 day delivery timeframe.
Pallet Costs for Very Large Items
For very large or heavy items, your order may be sent on a pallet. While we strive to reflect this in our delivery pricing, excessive costs may prompt us to contact you to agree on delivery at cost.
UK Mainland Pallet Cost – £40
Out of Stock Items
If any item on your order is out of stock, we will contact you via telephone or email to discuss options before processing your order.
Packaging
We are committed to reducing waste and using recycled packaging discreetly. The box will not reveal product details or our shop name.
Returns
For all returns, the initial delivery fee incurred by Four Perfect Seasons will be charged, even if the original order had free delivery. The refund will be minus our standard delivery cost of £25.
Damages
While we take care in packing orders, please check for damages upon arrival. Notify us within 3 days of arrival with clear photos of the damage and packaging for prompt resolution. Failure to notify within 3 days will release us from liability for damages.